What payment methods are accepted?
We accept payment via all major credit cards (Visa, Mastercard, American Express, Discover), debit cards, financing options through Klarna and Afterpay. Express checkout options are also available with Apple Pay and Google Pay.
Can I cancel my order?
You can cancel your order before it is shipped. Shipping is typically processed within 3 business days, excluding weekends and public holidays.
What happens if an item is on backorder?
If an item is on backorder, we will send you an estimated shipping date. You can choose to wait for the item or cancel your order.
A backorder means that an item is temporarily out of stock but is still available for purchase.
What are your shipping methods?
We use UPS for local, domestic, and international shipping.
How much does shipping cost?
Shipping costs are calculated during checkout based on your delivery address and the selected shipping method.
Can I track my order?
Yes, we will provide you with tracking information once your order is shipped. You can also contact us if you need assistance with tracking your order.
What is your Returns and Exchanges policy?
Please refer to our Shop Policies page for the most up-to-date information on Returns and Exchanges.
Why wasn’t tax applied to my international order?
We do not charge taxes on international orders, as these are typically not subject to local sales tax. However, your country may require import duties, VAT, or customs fees to be paid when your order arrives. These charges are not included in your order total and are the responsibility of the buyer. Please contact your local customs office for more information.