What does the retainer cover?
An annual arrangement—a set number of refreshes across the year. The fee covers the work: conversation, brief, sourcing, placement, and the coordination in between. Furniture and objects are bought at cost, with no markup.
How often is a home refreshed?
Two to four times a year, set at the start. A refresh might be a single room reset or a few changes across the house—textiles for winter, lighting for a shorter day, the objects that move a room into its next season.
Is this interior design?
No. There’s no architecture and no renovation—nothing structural, nothing that involves building. This is the layer above that: what fills a finished room, and how it changes through the year.
What happens to what’s replaced?
Yours to keep, store, or pass on. Seasonal pieces can be cycled back when their season returns, and we keep track of what’s where.
Do you take a cut from suppliers?
No. Procurement is at cost, and any trade discount is passed to you. The fee is the same whatever a season calls for, so the advice is about the room, not the invoice.
Do I need to be home for a refresh?
No. Most of it happens around your schedule—sourcing in the background, placement arranged when it suits. You return to a room that’s moved on.
How many homes do you take on?
A limited number, so each one stays properly attended through the year. Worth asking about availability early.
For anything else, write to us through the Contact page.
