How does the fee work?
A flat fee per engagement, in two parts—the first at the start, covering the brief and the proposal; the second when you confirm, before placement begins. Furniture and objects are bought at cost, in your name, with every trade discount passed through in full.
How often is a home refreshed?
As often as the home asks. Each season is its own engagement—many clients return two or three times a year as textiles, lighting, and objects move a room into its next season—but nothing is subscribed to.
Is this interior design?
No. There’s no architecture and no renovation—nothing structural, nothing that involves building. This is the layer above that: what fills a finished room, and how it changes through the year.
What happens to what’s replaced?
Yours to keep, store, or pass on. Where pieces cycle out, storage runs through a third-party facility contracted in your name, at cost—we manage what goes, what returns, and when, and we keep track of what’s where.
Do you take a cut from suppliers?
No. Procurement is at cost, and any trade discount is passed to you. The fee is the same whatever a season calls for, so the advice is about the room, not the invoice.
Do you make the purchases?
Yes, if you’d like. Vendors invoice you directly wherever possible; where a card must be used, we place the order on your own card under a short signed authorization—at cost, no additional fee. Either way, the money is yours, paid to the maker.
Do I need to be home for a refresh?
No. Most of it happens around your schedule—sourcing in the background, placement arranged when it suits. You return to a room that’s moved on.
How many homes do you take on?
A limited number, so each one stays properly attended. Worth asking about availability early.
For anything else, write to us through the Contact page.
