How long does it take for my order to be shipped?
Our processing time for orders from our side can take 1-3 business days and standard delivery can take an additional 5-7 business days. Some items are in stock and will be shipped directly from our side, while others are shipped directly by our partners.
Can I make changes to my order?
If it’s been over 6 hours since your order, we can’t make changes or address amendments. Please review your details carefully before ordering. If it’s within 6 hours, we may be able to assist, but can’t guarantee changes due to immediate order processing on select items.
Do you offer refunds?
Currently, all sales are considered final and we do not offer refunds. However, if you have any concerns or issues with your order, please email shop@thira.co and we’ll do our best to assist you.
Do you offer international shipping options?
At this time, we only ship within the United States and are unable to offer international shipping options. We apologize for any inconvenience this may cause and appreciate your understanding.