PRIVACY POLICY

1. INTRODUCTION

We at Thira Hospitality Private Limited (“Thira”, “Company”, “we”, “us”, “our”) know that our users (“you”, “your”) care about how their personal information is used and shared, and we take privacy very seriously. Please read the following to learn more about our Privacy Policy.

This Policy details our commitment to protecting the privacy of individuals who:

  • visit our Websites (defined below) or individuals who request us to contact them via our online web forms;
  • who register to use the services or book with us.

For the purposes of this Policy, the term “Websites” shall refer collectively to thira.co. This Policy describes how we collect, use, share and secure the personal information that you provide. It also describes your choices regarding use, access and correction of your personal information.

By visiting or using the thira.co site (the “Website”) or any related services offered by the Company (the “Services”) in any manner, you acknowledge that you accept the practices and policies outlined in this Privacy Policy, and you hereby consent that we will collect, use, and share your information in the following ways.

2. WHAT DOES THIS PRIVACY POLICY COVER

When this Policy applies –

This Privacy Policy covers features or services related to your booking when your Personal Data is gathered for the purpose of making a booking. “Personal Data” means any information that identifies or relates to a particular individual and also includes information referred to as “personally identifiable information” or “personal information” under applicable data privacy laws, rules, or regulations. “Personally Identifiable Information” can include information such as your name and email address, among other things. You are responsible for ensuring the accuracy of the Personally Identifiable Information you submit to us. However, we do not gather or require your personal information for reasons other than related to the booking.

When this Policy does not apply –

Third-party Websites – Our Websites may contain links to other websites that we believe may be of interest to you. The information practices and the content of such other websites are governed by the privacy statements of such other websites. We encourage you to review the privacy statements of any such other websites to understand their information practices. We do not disclose your Personally Identifiable Information to these Third-Party Sites without obtaining your consent. We do not endorse and are not responsible for the privacy practices of these Third-Party Sites.

3. WHAT INFORMATION DO WE COLLECT

We gather two types of information about users through the Website:

NON-PERSONALLY IDENTIFIABLE INFORMATION

Non-personally identifiable information (non-PII) is data that cannot be used on its own to trace or identify a person. We use Non-Personal Information in aggregate form to build higher quality, more useful services by performing statistical analyses of the collective characteristics and behaviour of our users, and by measuring demographics and interests regarding specific areas of our Website.

PERSONALLY IDENTIFIABLE INFORMATION

This Privacy Policy serves as notice that we collect Personally Identifiable Information in the manners described herein. The categories of personal data we might collect from you are Contact Data, Billing information, Demographic information, Internet or other electronic network activity information, including, but not limited to, browsing history, search history, preferences, and information regarding a user’s interaction (including reading habits) with an Internet website, application, advertisement. Except as set forth in this Privacy Policy or as specifically agreed to by you, Thira will not disclose any Personally Identifiable Information we gather from you on the Website.

4. PERSONAL INFORMATION USAGE

In addition to the other uses set forth in this Privacy Policy, we may disclose and otherwise use Personally Identifiable Information as described below.

UPDATES

We use Personally Identifiable Information collected when you sign-up for our various email or update services to send you the messages in connection with the Website or your booking. We may also archive this information and/or use it for future communications with you.

COMMUNICATIONS WITH THIRA

When you send us an email message or otherwise contact us, we may use the information provided by you to respond to your communication and/or as described in this Privacy Policy. We may also archive this information and/or use it for future communications with you.

PROVIDING SERVICES TO YOU

We use Personally Identifiable Information in order to provide services to you, such as services that you request in conjunction with the booking. We may use your Personally Identifiable Information in order to provide such services to you and for quality control purposes, and we may also archive this information and/or use it for future communications with you. We may share certain information and materials with third parties in order to provide you services that you have requested. For example, we may submit your data to potential employers.

PURCHASES

We use Personally Identifiable Information collected during the purchasing process to fulfil the order or request and provide the product or service to you (either directly or through our providers). Billing Information may be archived by us or our providers. We may archive Personally Identifiable Information other than Billing Information and/or use it for future communications with you.

THIRD-PARTY WEBSITES

We use the Personally Identifiable Information collected from third-party websites for internal purposes. To the extent such Personally Identifiable Information contains images of you, you grant Thira, a limited, non-exclusive right to use, reproduce, distribute, prepare derivative works of or publicly display such images and/or your likeness for fundraising.

DISCLOSURE TO OUR BUSINESS PARTNERS

Thira may share Personally Identifiable Information with third-party business partners, such as companies that may be offering products or services or other opportunities that may be of interest to you, but only after obtaining your consent.

DISCLOSURE TO THIRA SERVICE PROVIDERS

Our operations and maintenance contractors and other service providers may have limited access to your Personally Identifiable Information in the course of providing products or services to us. These contractors may include vendors and suppliers that provide us with technology, services, and/or content related to the operation and maintenance of the Website. Access to your Personally Identifiable Information by these contractors is limited to the information reasonably necessary for the contractor to perform its limited function for us.

GOVERNMENT AUTHORITIES, LEGAL RIGHTS, AND ACTIONS

Thira may share your Personally Identifiable Information with various government authorities in response to subpoenas, court orders, or other legal process; to establish or exercise our legal rights or to protect our property; to defend against legal claims; or as otherwise required by law. In such cases, we reserve the right to raise or waive any legal objection or right available to us. We also may share your Personally Identifiable Information when we believe it is appropriate to investigate, prevent, or take action regarding illegal or suspected illegal activities; to protect and defend the rights, property, or safety of Thira, the Website, our users, customers, or others; and in connection with our Terms of Use and other agreements.

DISCLOSURE TO ACQUIRERS

Thira may disclose and/or transfer your Personally Identifiable Information to an acquirer, assignee or other successor entity in connection with a sale, merger, or reorganization of all or substantially all of the equity, business or assets of Thira to which your Personally Identifiable Information relates.

5. THIRD PARTY ACCESS TO INFORMATION

Third parties, including linked sites and applications (e.g., Facebook and YouTube), customer support services and data analytics services, may collect information about you in connection with your use of the Website (e.g., usage information). Such third parties may use tracking technologies in connection with the Website, which may include the collection of information about your online activities over time and across third-party websites or online services. In some cases, third party tracking tools may only collect Non-Personal Information about your use of the Website. However, in other cases, such third parties may collect Personally Identifiable Information about you as they engage in these activities (e.g., customer support services may obtain your name and email address in conjunction with their support activities).

We do not monitor or take any action with respect to Web browser signals or other mechanisms for the expression of choice regarding the collection of information about an individual over time and across third-party websites or online services (e.g., Web browser “do not track” signals).

6. USE OF COOKIES AND OTHER ELECTRONIC TECHNOLOGIES

We may use cookies and other electronic technologies for a variety of purposes. These technologies may provide us with personal information, information about devices and networks you utilize to access our Websites, and other information regarding your interactions with our Websites. For detailed information about the use of cookies on our Websites and how to manage your cookie settings, please read and review our Cookie Policy found (cookie policy link).

7. CONFIDENTIALITY, SECURITY AND RETENTION OF PERSONALLY IDENTIFIABLE INFORMATION

We consider the confidentiality and security of your information to be of the utmost importance. We take all necessary efforts to protect your Personal Data from unauthorized access, use and disclosure using appropriate physical, technical, organizational and administrative security measures that are commercially reasonable from our part, except as otherwise provided in this Privacy Policy, or unless we have a good faith belief that such disclosure is necessary in special cases, such as a physical threat to you or others. Thira takes reasonable measures to protect your Personally Identifiable Information from disclosure to or access by third parties. However, please note that we do not guarantee the security of Personally Identifiable Information, as no method of transmitting data over the internet or storing data is completely secure. Also, note that we may retain and store your information in our databases and systems even after your Thira account is deactivated for the purpose of complying with our legal obligations, resolve disputes or collect fees owed, or is otherwise permitted or required by applicable law, rule or regulation.

8. UPDATING OR DELETING YOUR PERSONAL IDENTIFIABLE INFORMATION

We maintain a procedure in order to help you confirm that your Personally Identifiable Information remains correct and up-to-date or choose whether or not you wish to receive material from us or some of our partners.

You may unsubscribe from certain email communications by going to “Unsubscribe”. You may also update your Personally Identifiable Information by logging into the Website and visiting your user account page. Keep in mind, however, that even after updates to your Personally Identifiable Information, we may maintain and store older versions of such information within our databases, access logs, and other records.

If you have any privacy-related questions or unresolved problems, you may contact us at legal@thira.co

9. PROTECTING CHILDREN’S PRIVACY

Thira strongly believes in protecting the privacy of children. In line with this belief, we do not intentionally gather or maintain Personally Identifiable Information on our Website from children under 13 years of age, and no part of our Website is directed to persons under 13 years of age.

If you are under 13 years of age, then please do not use or access this Website at any time or in any manner. We will take appropriate steps to delete any Personally Identifiable Information of persons less than 13 years of age that has been collected on our Website without verified parental consent upon learning of the existence of such Personally Identifiable Information.

10. WHAT YOUR RIGHTS AND CHOICES

Depending on the jurisdiction, you may have the right to access, correct, delete, or restrict use of certain personal information covered by this Privacy Policy. Depending on the jurisdiction, you may also have the right to request that we refrain from processing personal information. Please bear in mind that if you exercise such rights this may affect our ability to provide our products and services.

11. WHAT YOU CONSENT TO BY USING OUR WEBSITE

Please understand that by submitting any Personally Identifiable Information to us, you consent and agree that we may collect, use, disclose and retain such Personally Identifiable Information in accordance with this Privacy Policy and our Terms of Use, and as permitted or required by law.

If you do not agree with these terms, then please do not provide any Personally Identifiable Information to us. However, if you refuse or withdraw your consent, or if you choose not to provide us with any required Personally Identifiable Information, we may not be able to provide you with the services that can be offered on our Website.

12. CHANGES TO THIS PRIVACY POLICY

Please note that we review and update our privacy practices from time to time for the purpose of improving our standard of service. These practices are subject to change. Any change, update, or modification will be effective immediately upon posting on our Website. We will take reasonable steps to notify you of any material changes or modifications to this Privacy Policy. We will also change the effective date of this Privacy Policy (located at the bottom of this page). Be sure to return to this page periodically to ensure familiarity with the most current version of this Privacy Policy.

13. QUESTIONS OR CONCERNS

If you have any questions or concerns regarding our privacy policies, please send us a detailed message to legal@thira.co. We will make every effort to resolve your concerns.