Galerie Policies.

Payment

We accept payments via all major credit cards (Visa, Mastercard, American Express, Discover), debit cards, PayPal, Apple Pay, and Affirm financing. For credit/debit card payments, we securely process card information through our PCI-compliant payment gateway.

We accept international credit cards; however, when placing your order, you must enter the international billing address that is linked to your credit card.

Shipping

Unframed Prints:
All unframed print orders are processed and shipped within 5 business days, excluding weekends and public holidays. Allow an additional 5-7 business days for delivery once the order has been shipped. Shipping rates for unframed prints are calculated during checkout based on your delivery address.

Framed Prints:
For framed prints, additional processing time is required. Lead times will depend on the availability of our providers and the complexity of the framing needs. We will provide you with an estimated lead time for your framed print order once it has been placed. Shipping rates for framed prints are calculated during checkout based on your delivery address.

Please note that free shipping is not available at this time. We only ship orders to valid residential or commercial addresses and do not deliver to P.O. boxes.

International Shipping

We offer international shipping to select countries around the world. International shipping rates will be provided at checkout based on your delivery address.

Unframed Prints: Allow 12-14 business days for international delivery once the order has been shipped.

Framed Prints: For framed prints, additional processing time is required. Lead times will depend on the availability of our providers and the complexity of the framing needs. We will provide you with an estimated lead time for your framed print order once it has been placed.

Please note that we are not responsible for any delays caused by customs inspections or other issues with international shipments that are outside of our control. The customer is responsible for any customs duties, taxes, or fees incurred for international shipments.

Returns and Exchanges

All sales are final and cannot be returned or exchanged.

Frame Replacement

If a framed print arrives damaged, contact us within 7 days of receiving the order with photos showing the damage, and we will arrange for a replacement frame at no additional cost to you.

Please note that we reserve the right to refuse a replacement if the damage is deemed to be caused by mishandling or improper use.